Frequently Asked Questions
Find answers to common questions about our car wash and detailing services.
🚗 Services & Pricing
What services do you offer?
We offer a comprehensive range of car care services including exterior washing, interior detailing, waxing, leather conditioning, engine bay cleaning, and mobile services. Our packages range from basic wash to premium detailing.
How long does a typical car wash take?
Basic wash takes 15-30 minutes, full service takes 45-60 minutes, and premium detailing can take 2-4 hours depending on your vehicle’s condition and selected services.
Do you offer mobile services?
Yes! We offer convenient mobile car wash services where we come to your location. Available for homes and offices within our service area.
What are your pricing options?
We have three main packages: Basic Wash (R15.99), Deluxe Full Service (R29.99), and Premium Detail Package (R49.99). Mobile service add-on is available for R10.00.
🌿 Products & Environment
Do you use eco-friendly products?
Yes, we use biodegradable, eco-friendly cleaning products that are safe for the environment while still providing excellent cleaning results.
Are your products safe for all car finishes?
Absolutely. Our products are specially formulated to be safe on all paint types, clear coats, leather, fabric, and other automotive materials.
📅 Booking & Scheduling
How do I book an appointment?
You can book online through our website, call us at +27 74 473 3403, or visit our location. For mobile services, advance booking is recommended.
What are your operating hours?
We’re open Monday through Friday from 8:00 AM to 6:00 PM. Weekend and after-hours services may be available by appointment.
Do you take walk-ins?
Yes, we accept walk-ins, but appointment customers receive priority. During busy periods, walk-in wait times may be longer.
💳 Payment & Policies
What payment methods do you accept?
We accept cash, all major credit cards, debit cards, and online payments through our secure payment system.
Do you offer any guarantees?
Yes, we guarantee your satisfaction. If you’re not completely happy with our service, we’ll make it right or provide a refund.
What is your cancellation policy?
Appointments can be cancelled up to 2 hours before scheduled time without penalty. Late cancellations may incur a small fee.
🛡️ Care & Maintenance
How often should I wash my car?
We recommend washing your car every 2-3 weeks for optimal maintenance. In harsh conditions (winter, dusty areas), weekly washing may be beneficial.
Do you provide any aftercare tips?
Yes! Our team provides personalized maintenance recommendations and tips to help keep your car looking great between visits.
